We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Kidz In Style (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://kidzinstyle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful coat, beautiful and excellent quality. For 5 years a little too big, tucked sleeves, the next year will also be good. Thanks to the store for the gift, beautiful silk handkerchief, delicate color. The child is delighted.
6 Jan 2020 09:33
make sure you order about a size or to bigger.. this fits her perfectly and they sent a silk scarf for good measure...
5 Jan 2020 13:14
same as describe
5 Jan 2020 02:37
Thank you I got my goodies.
29 Dec 2019 22:12
The quality is normal, but on the hood it is necessary to sew hooks, and then it just dangles, but with a scarf tolerable
29 Dec 2019 11:03
25 Dec 2019 14:03
Super, thank you‼️
24 Dec 2019 20:06
Very pretty. Eight-year-old niece I asked her size 9, she got a little big on her sleeves.
23 Dec 2019 12:59
20 Dec 2019 15:21
20 Dec 2019 04:10
Thank you the jacket is good, the copper does not match the came during
19 Dec 2019 04:03
A good jacket, size 14 T perfectly fit a girl 11 years old 160 cm
18 Dec 2019 19:02
Day necklaces crisper four. Okey
17 Dec 2019 22:36
17 Dec 2019 11:58
My little girl loves very good
13 Dec 2019 15:55
Highly recommended, Christmas jacket
13 Dec 2019 05:59
Good quality but little big for my 4 year old daughter